Do you charge for Consultations and what is the best way to communicate with your company?
Initial consultations are free. Since this is a legal business, once we have set up the job, we insist that all communications are done by way of the email chain that we establish for your job. The subject line will include Ticket#, Job# and the Case Name for your job. We deal with a lot of communications on a daily basis so this is the best way to keep communications from being misunderstood or forgotten. Emails get responded to a lot faster than returning a phone call.
Like all relationships certain boundaries need to be established. Frequent or unnecessary communications cost us time and money. Our job management system is fully automated and will update you automatically whenever a status change occurs. There is no need to call or email for status updates, this is a waist of our time and "time is money". So be patient and we will communicate with you as needed. Even though the initial consultations are free, once we've set up the job and everything is in motion, client initiated communications either by phone, text or email are subject to charges based on $85 per hour, billed at 15 minute increments ($21.25 for every 15 minutes, 15 minute minimum). And of course if we initiate the communication there is no charge.
How do I submit documents to be filed in the court?
The best way to submit documents to be filed is to attach them to an email to us with instructions on where to file and when you need them filed by. To Order Services Click Here!
What is a Rush Fee?
The best way to explain a Rush Fee is by explaining what is considered a "Routine Service". In a Routine Service, the first attempt is made within 48 hours, then morning, noon and night attempts are made within 7 days. All attempts are made at the ...
What is Service of Process?
Service of process is a United States legal procedure that requires each party to a lawsuit (Defendant or person whom the action is targeting), that they should be appropriately notified of an initial legal action to another party, court, or ...
What is the Fuel Surcharge on my Invoice?
As you have experienced, fuel prices are in constant flux. In our business, fuel is one of the biggest expenses. In order to keep our prices competitive, when fuel prices are over $4.00 per gallon we have a choice to make, either raise our rates ...
How much does it cost to file documents with the court?
We charge $65 per hour with a one hour minimum charge per case to file at the courts. The time is calculated from the time we leave the office until we are back at the office. You can give us unlimited documents for a case, but each case number is ...